4 quick facts at a glance
Support Time
System open 99.8% of time
Active users
7.5M+ users still actively using
Topic-based Guide
208+ topics help get quick answers
Launched
tk567 has been serving since 2022
What you get with tk567 Support
Compliance questions
Policies, account verification, and security in one clear line you'll get answers
Quick Messages
Conversations in plain language, so busy Dhaka users understand in minutes
Mobile Focus
Easy to read on Android phones, and information doesn't spread on small screens
tk567 Contact page already separates urgent questions, so you don't have to search for the same thing repeatedly
3 contact types, 3 work hours
Help Center
tk567 Help section pre-arranges common questions; accounts, apps, and logins all in one convenient place
Dhaka-based Support
Dhaka and surrounding users ask more questions about bKash, Nagad, and Rocket, so local information is kept here first
Quick Answers
Short message moves things forward; identify the issue in 2 steps
tk567 If login problems occur, the support team first checks password, then device, then network; this order yields a quick solution
Compliance scope in four aspects
- Account information correct or not, that is checked first
- Payment history shows bKash, Nagad, and Rocket together
- If the app fails, the device and version are checked
- Help Center answers are short, so reading time is short
This page has no filler; what the problem is, which section, and what information is needed clearly stated
How to use the Help Center
First step
Problem name short; write like login, app, or contact
Second step
If you have a phone, state screen text; if Android and browser differ, tell
Third step
Third step; then you'll get a nearby solution; if common questions, answers come faster
tk567 If you have App questions, check Help Center before scrolling to the bottom; often the answer is there for you
If you need more, see these
If you want to talk directly with tk567 Support, use the login or register button below